The terms "Expanion" and "the website" used in this Agreement, maybe construed to be the same or different from each other, as the context requires.
Upon use of the website by a user, Expanion collects and stores user's personal information which is provided by the user from time to time. The primary goal in doing so is to provide the user a safe, efficient, smooth and customized experience. This allows Expanion and the website to provide services and features that most likely meet the user's needs, and to customize the website to make the experience safer and easier for the user. More importantly, while doing so the personal information of users are also collected that are considered necessary for achieving this purpose.
Expanion and the website, may automatically collect certain information about the computer or devices (including mobile devices) that the users use to access the services of the website. For this purpose, Expanion may collect and analyze information such as (a) IP addresses, mobile device identifiers and other information about the user's mobile phone or other mobile device(s), browser types, browser language, operating system, and the city, state and country from which the user accessed the services; and (b) information related to the ways in which the users interact with the services, such as: referring and exit pages and URLs, platform type, the number of clicks, domain names, landing pages, pages viewed and the order of those pages, the amount of time spent on particular pages, the date and time the user used the services, error logs, and other similar information.
In general, the users can browse the website without revealing to Expanion any personal information about themselves. Once the personal information is revealed by the users, the users are not anonymous to Expanion or the website. Where possible, Expanion indicates which fields are required and which fields are optional. The users always have the option to not provide information by choosing not to use a particular service or feature on the website. Expanion and the website may automatically track certain information about the users based upon their behaviour on the Website. Expanion uses this information to do internal research on the users' demographics, interests, and behaviour to better understand, protect and serve the users. This information is compiled and analysed on an aggregated basis. This information may include the URL that the user just came from (whether this URL is on the Website or not), which URL, the user may next go to (whether this URL is on the Website or not), the user's computer browser information, and their IP address.
If the users transact with Expanion and the website, Expanion and the website collect some additional information, such as a billing address, a credit / debit card number and a credit / debit card expiration date and/ or other payment instrument details and tracking information from cheques or money orders.
If the users choose to post messages on the website's message boards, chat rooms or other message areas or leave feedback, Expanion and the website will collect that information the users provide. Expanion and the website retain this information as necessary to resolve disputes, provide customer support and troubleshoot problems as permitted by law.
If the users send Expanion personal correspondence, such as emails or letters, or if other users or third parties send Expanion correspondence about the activities or postings on the website, Expanion may collect such information into a file specific to the user.
Expanion and the website collect personally identifiable information (email address, name, phone number, credit card / debit card / other payment instrument details, etc.) from the users when they set up a free account with Expanion. While the user can browse some sections of the website without being a registered member, certain activities (such as placing an order) do require registration. Expanion and the website do use the user's contact information to send the user offers based on their previous orders and interests.
Expanion and the website use personal information to provide the services the user requests. To the extent Expanion and the website use the personal information to market, Expanion and the website will provide the users the ability to opt-out of such uses. Expanion and the website use such personal information to resolve disputes; troubleshoot problems; help promote a safe service; collect money; measure consumer interest in the products and services, inform the users about online and offline offers, products, services, and updates; customize user experience; detect and protect Expanion and the website against error, fraud and other criminal activity; enforce Expanion and the website's terms and conditions; and as otherwise described to the user at the time of collection.
In Expanion and the website's efforts to continually improve their product and service offerings, they collect and analyse demographic and profile data about the users' activity on the Website.
Expanion and the website identify and use the user's IP address to help diagnose problems with Expanion's server, and to administer the website. The user's IP address is also used to help identify the user and to gather broad demographic information.
Expanion will occasionally ask the user to complete optional online surveys. These surveys may ask the user for contact information and demographic information (like zip code, age, or income level). Expanion may use this data to tailor the user's experience at the website, providing the user with content that the user might be interested in and to display content according to user preferences.Cookies
A "cookie" is a small piece of information stored by a web server on a web browser so it can be later read back from that browser. Cookies are useful for enabling the browser to remember information specific to a given user. Expanion and the website place both permanent and temporary cookies in the user's computer's hard drive. The cookies do not contain any of the user's personally identifiable information.
Expanion and the website use data collection devices such as "cookies" on certain pages of the website to help analyse the web page flow, measure promotional effectiveness, and promote trust and safety. "Cookies" are small files placed on the hard drive of the user that assist Expanion in providing services. Expanion and the website offer certain features that are only available through the use of a "cookie".
Expanion may share personal information with their other corporate entities and affiliates to help detect and prevent identity theft, fraud and other potentially illegal acts; correlate related or multiple accounts to prevent abuse of their services; and to facilitate joint or co-branded services that the users request, where such services are provided by more than one corporate entity. Those entities and affiliates may not market to the users as a result of such sharing unless the users explicitly opt-in.
A person needs to be 18 years of age or older to be eligible to use the Services. The Services are not intended for persons under the age of 18. Expanion and the website require that only persons 18 years of age or older use the Services. By using the Services, the users hereby represent that they are at least 18 years old. If Expanion becomes aware of a user under the age of 18, Expanion will make reasonable efforts to promptly delete that user's information.
The website links to other websites that may collect personally identifiable information about the users. Expanion is not responsible for the privacy practices or the content of those linked websites.
Expanion and the website has stringent security measures in place to protect the loss, misuse, and alteration of the information under their control. Whenever the users change or access their account information, Expanion offer the use of a secure server. Once the user information is in the possession of Expanion, they adhere to strict security guidelines, protecting it against unauthorized access.
Expanion provides all users with the opportunity to opt-out of receiving non-essential (promotional, marketing-related) communications from them on behalf of thier partners, and from Expanion in general, after setting up an account.
Expanion may use third-party advertising companies to serve ads when the users visit the website. These companies may use information (not including user's name, address, email address, or telephone number) about their visits to this and other websites in order to provide advertisements about goods and services of interest to the users.
In case of questions or grievances please reach out to: